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Privacy Policy

Last updated: September 2025

Information We Collect

  • Name, email address, and phone number when you submit a booking or contact form
  • Vehicle information (type, year, make, model) for service requests
  • IP address, browser type, and device information collected automatically
  • Cookies and similar tracking technologies for analytics purposes

How We Use Your Information

  • To process and fulfill your booking requests
  • To communicate with you about your appointment and services
  • To improve our website and services
  • To send promotional communications (with your consent)
  • To comply with legal obligations

Data Retention

  • Personal data is retained for as long as necessary to fulfill the purposes outlined
  • Booking records are kept for a minimum of 3 years for warranty purposes
  • You may request deletion of your data at any time

Third-Party Sharing

  • We do not sell your personal information to third parties
  • Data may be shared with analytics providers (e.g., Google Analytics) in anonymized form
  • Service providers who assist in operating our website may have limited access
  • We may disclose information when required by law

Data Security

  • We use SSL encryption to protect data transmitted through our website
  • Access to personal data is restricted to authorized personnel only
  • Regular security assessments are conducted to maintain data protection

Your Rights

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate personal data
  • Deletion — request deletion of your personal data
  • Opt-out — unsubscribe from marketing communications at any time
  • Portability — request your data in a machine-readable format

If you have questions about this Privacy Policy, contact us at info@tonedtint.com.